With a commitment to deliver the best quality possible for its customers, Ford has been unwavering and the company is committed to pushing its quality levels even higher. The drive to improve quality is most evident during a new-model launch. Since 2005, each new model from Ford has consistently delivered better quality than the models [...]

With an eye toward quality improvement, the Ford Motor Company’s dedication is beginning to translate into significant savings for the company and far fewer trips by customers to the repair shop. In the past two years alone, Ford has reduced its warranty repairs costs by $1.2 billion, according to the latest company figures. These savings [...]

Ford brand vehicles improved in quality at a rate faster than the industry average, according to a customer-based initial quality study released today by J.D. Power and Associates. Ford brand also is the only full-line brand to show continuous improvement since 2004. The research firm’s 2008 Initial Quality Study (IQS) showed Ford brand improving by [...]